Sub-processors
Last updated 5 October 2026
Draft, to be reviewed by a solicitor before launch. This page is a
working draft and is not yet a binding document.
These are the companies we use to run Threadkite that may process your customers’ personal data. We will update this page, and tell account owners, before adding a new sub-processor.
| Sub-processor | What they do for us | Where |
|---|---|---|
| Amazon Web Services (Amazon SES) | Sending and receiving email | [Region to confirm] |
| DigitalOcean | Hosting and databases | United Kingdom |
| bunny.net (BunnyWay) | File storage (attachments and received emails) | United Kingdom |
| OpenRouter | Routing requests to the AI models behind the website assistant | [Region to confirm] |
| Stripe | Subscription billing and payments | [Region to confirm] |
| PostHog | Product analytics | European Union |
| Sentry | Error monitoring | [Region to confirm] |
Providers you choose
When you connect your own accounts, such as Twilio, Meta (WhatsApp) or RingCentral, those providers act on your behalf under your agreement with them. They are not our sub-processors, and their own terms apply.