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WhatsApp

One WhatsApp number. Your whole team.

Connect your WhatsApp Business number and everyone can reply from it. Each chat lands in the customer's thread with their emails, texts and calls, so nobody answers twice and nothing gets lost on someone's phone.

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14 days with everything. No card needed.

Shared out fairly

New WhatsApp chats are assigned by your rules, or picked up by whoever is free.

No double replies

See who has the chat open and who is typing, so a customer never gets two answers.

Templates for the first message

Start a chat or follow up after 24 hours with a template WhatsApp has approved.

WhatsApp, made for a team.

  • The whole team on one number

    Everyone replies from your WhatsApp Business number, on the web or the mobile app. Assign chats, leave notes and see who is replying.

  • One thread per customer

    WhatsApp messages join the same thread as the customer’s emails, texts, calls and website chats, so you always see the whole story.

  • Delivered and read

    See when each message is delivered and read, and know straight away if one fails.

  • Approved templates

    Your message templates come across from WhatsApp, so you can start a conversation or follow up after the 24-hour window.

  • Consent checked

    Threadkite records consent for each customer and channel and checks it before anything is sent.

  • Not on your own phone

    Nobody needs the business account on their personal phone. Use the Threadkite app, and the chats stay with the business when someone leaves.

Questions

See all our integrations, or compare Threadkite with respond.io and Trengo.

Can more than one person use our WhatsApp Business number?
Yes. Connect your number to Threadkite once and everyone on your team can reply from it, on the web or the mobile app, each with their own sign-in.
Who owns the WhatsApp account?
You do. You connect your own WhatsApp Business account, Meta bills you for its messages directly, and Threadkite adds no charge for them.
Is Threadkite a WhatsApp CRM?
Threadkite keeps a contact and one thread for every customer, with notes, assignment, lead sources and reports, across WhatsApp and every other channel they use.
How much does it cost?
WhatsApp is part of Pro, at £29 ($35) a Full seat a month, with a 14-day trial with everything.

Put your team on WhatsApp today.

Connect your WhatsApp Business number in a few minutes. 14 days with everything, no card needed.

Start free trial Book a demo