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For car dealers

Every lead for your dealership. One thread each.

Marketplace leads, website forms and chats, emails, texts, WhatsApp and calls from the same customer land in one thread. Your sales team sees who is waiting and replies on whichever channel the customer used, from the showroom or the forecourt.

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14 days with everything. No card needed.

All your lead sources, in one inbox.

Each lead keeps where it came from, so you can see which sources sell and how quickly each one gets a reply.

  • AutoTrader

    Connected, with the advert on the lead

  • Lead emails in ADF

    From US marketplaces and website providers

  • Other marketplaces

    Lead emails read for you; CarGurus, Cars.com and mobile.de next

  • Your website

    Forms, chat and the website assistant

  • Email, texts and WhatsApp

    Your mailbox, your numbers, your WhatsApp

  • Calls

    Built in: the browser, the app or your own phone

Speed to lead

Reply before they ring the next dealer.

Rules share new leads out fairly, or assign them yourself. If a colleague replies while you are typing, you know before you send, so a customer never gets two answers.

Part exchange in the thread

The customer values their car from a link you send. Registration, mileage and condition land on the thread, ready for your appraisal.

Finance quotes, sent in a click

Connect your finance provider and send a quote for the car they asked about without leaving the thread.

Answers at 23:14

The website assistant searches your stock, answers questions and takes the customer's details, then hands over to your team with a summary.

Made for dealers

Everything your sales team needs.

  • Speed to lead

    Waiting on you lists everyone due a reply, oldest first, against your reply target. Reports show reply times for each salesperson and each lead source.

  • Calls on the thread

    Call from the browser or the app, with 100 minutes a Full seat included. Recorded calls come with a transcript and a summary.

  • MOT reminders

    In the UK, know when a customer’s car is due its MOT and start a follow-up, so they come back to you and not the garage down the road.

  • One site or a group

    Give each site and department its own inbox. Group managers in each site’s inbox see its leads and reply times on a Basic seat.

  • Works with your DMS

    Your DMS can send stock and leads in and hear about every change through the open API, webhooks and partner apps.

  • On the forecourt

    You are told the moment a lead lands. Reply from the notification, call or leave a note from your phone.

Questions

Comparing tools? See Threadkite vs Kenect and Threadkite vs Podium.

Is Threadkite a CRM for car dealers?
Threadkite is where your sales team handles every lead and customer message: one thread per customer with the lead source, stage and outcome of each lead, and reports on what sells. It works alongside your DMS rather than replacing it.
Which lead sources does it work with?
AutoTrader connects directly. Lead emails from other marketplaces and website providers, including ADF in the US, are read and filed for you. Website forms, chat, email, texts, WhatsApp and calls all land in the same thread.
Does it work for dealers outside the UK?
Yes. Threadkite works for dealers in the UK and the US, with prices in pounds or dollars, and is built for other countries too. ADF lead emails, your own phone provider and your WhatsApp Business account work wherever you are.
How much does it cost?
One person is free. Pro is £29 ($35) a Full seat a month for the people who reply, and £6 ($7) for a Basic seat, such as a dealer principal who reads and reports. There is a 14-day trial with everything.
Can we bring our leads and history from our old system?
Yes. Import contacts and past messages in batches, and undo a batch if it goes wrong.

See your first lead today.

Connect your email, website form and AutoTrader in a few minutes. 14 days with everything, no card needed.

Start free trial Book a demo