Compare · Trengo alternative
Threadkite vs Trengo
Trengo is an omnichannel inbox sold in plans for a set number of users and conversations. Threadkite is priced per seat with no conversation limit, so your seat price is the same in a busy month as in a quiet one.
14 days with everything. No card needed.
One customer, every channel, one thread.
Side by side
| Feature | Threadkite | Trengo |
|---|---|---|
| Pricing | Free for one person. Pro is £29 ($35) a Full seat a month, £6 ($7) a Basic seat, with every feature | Boost €299 a month for 10 users and 6,000 conversations a year, Pro €499 for 20 users and 18,000, billed yearly |
| Prices on the website | Yes | Yes, in euros |
| Conversation limits | None | Each plan includes a number of conversations; extra ones are €15 a hundred on yearly billing |
| Calls | Built in, from the browser and the mobile app | An add-on on Boost and Pro |
| Connect your WhatsApp Business number | WhatsApp Business API included | |
| AI | Included, with 100 chats a month; unlimited chats are £25 ($39) a website | An AI charge for each conversation it handles |
| Leads | Lead sources, stages and outcomes on every thread, with reports | Not listed on their pricing page |
What we say about Trengo comes from their website(opens in a new tab), checked on 25 October 2026. Prices and plans change, so check theirs before you decide. Spotted something out of date? Tell us and we'll fix it.
Why teams choose Threadkite over Trengo
No counting conversations
Your seat price does not go up with the number of customers who get in touch. Calls and texts beyond the included allowance are charged as you use them.
Start small
One person is free, and each extra person on Pro is £29 ($35) a month. You do not need to buy ten seats to start.
Calls in the thread
Calls are built in, and each recorded call joins the customer’s thread with a transcript and a summary.
- 4 Full seats × £29£116
- 1 Basic seat × £6£6
- 400 calling minutes and 100 textsIncluded
- 100 website assistant chatsIncluded
- Conversations and contactsNo limit
A team of five on Pro. Seats are priced per person, not per conversation or contact.
Questions
- Does Threadkite limit conversations?
- No. Threadkite is priced per seat, so there is no conversation allowance to run out of.
- How does pricing compare with Trengo?
- Threadkite is free for one person, and Pro is £29 ($35) a Full seat a month, £6 ($7) a Basic seat. Trengo's Boost plan is €299 a month billed yearly, for 10 users and 6,000 conversations a year.
- Does Threadkite support WhatsApp?
- Yes. Connect your WhatsApp Business number and messages land in the customer’s thread alongside their emails, texts and calls.
More comparisons
See your first thread today.
Connect your email and website form in a few minutes. 14 days with everything, no card needed. Moving from Trengo? Bring your contacts and history with you.